Secure Payments

Credit card payments for CoolGear.eu purchasing are made via a secure connection using https protocol on the server of the payment operator PayPal or Stripe. This system is specially designed to prevent any malicious third party from intercepting your credit card number over the internet. In fact, your credit card details are not transferred to CoolGear.eu but to a secure PayPal or Stripe server than manages the transaction between credit institutions. This means that no one can find out your credit card details. CoolGear.eu only finds out the outcome of the transaction (authorised or not authorised). You can therefore purchase a good in the CoolGear.eu website in complete security.

Online payments can currently be made using Visa, MasterCard, and Maestro credit cards and all the supported credit cards managed by PayPal and Stripe.

Attention!! A new security procedure (Verified by Visa and MasterCard Secure Code) for making purchases on the internet with Visa and MasterCard was launched a few months ago. This requires you to register the customer ID number (which can be found on the credit card statement) to be associated with the credit card and a password chosen by the user. If you have not already done it, registration only takes a few minutes, but you will need your customer ID number (which can be found on the credit card statement).

The payment procedure will be as follows: once you have completed the CoolGear.eu checkout process, if you have chosen to pay by:

  • PayPal: you will be prompted to login to your PayPal account or to pay with your Credit Card without creating an account. The connection to PayPal will be established through a secure connection using https (SSL) encrypted protocol. There the transaction will take place. Enter your PayPal credentials or the credit card number, the security code on the back of the card (usually the last block of numbers in small writing on the back of the card), and the expiry date of the card, and Confirm the transaction. Enter your Verified by Visa or MasterCard Secure Code password in the next field. The transaction is now complete. You will receive your goods in the way you requested.
  • Stripe: you will have to fill in your credit card number, the expiry date of the card and the security code on the back of the card (usually the last block of numbers in small writing on the back of the card). All the data will be transmitted through a secure encrypted connection (SSL) and no data will be saved into our archives.
PayPal Acceptance Mark

Shipping & Handling

All the shippings and deliveries of goods will be handled by the suppliers. CoolGear.eu won’t ship anything directly. It only manage the shopping, purchase and checkout process.

In case you will buy more than one product, all the items will be shipped separately with different carriers. We will comunicate the carriers and shipping times right after the payment step. An approximate indication of the delivery time is included in the product page.

The handling time before shipping is 2 days during which we will make sure the packaging and the shipment will be made on time.